Provides overall support to the Risk Management and Patient Safety Manager for all activities and functions related to risk management. Assists the Risk Management and Patient Safety Manager in the overall development, implementation, coordination, and documentation of a clinical risk identification, management, reduction and error prevention program; including the performance of record reviews and staff investigations at times under the direction of Legal Counsel. Assumes direct responsibility for the Mayo Clinic in Arizona Incident Reporting Program. Serves as the coordinator for general liability, auto liability and property loss, damage and theft claims handling and processing. Independently performs full potential claims investigation and handling for general liability and property/auto claims, with assistance from Risk Management and Patient Safety Manager as required. Assumes direct responsibility, as assigned, for the Sentinel Event/Intensive Review process, including, but not limited to: SE/IR determination, investigations/interviews with staff, Root Cause Analysis organization, and action plan creation and follow-up. Provides risk management consultation to physicians, administration and allied staff. Assumes responsibility with the Risk Management and Patient Safety Manager for taking "on" and "off-hours" risk management "call" duties, via pager, as assigned by Risk Manager. Engages in development of ongoing risk management and patient safety education for allied staff, consultant staff and residents. Assumes partial responsibility for the Patient Safety Executive Rounds at Mayo Clinic in Arizona with direction from organizational leadership, principally the Quality Management Services department. Accountable to the Chair of Quality Management Services and the Risk Management and Patient Safety Manager for patient safety activities as assigned. Upon request, assists the Chair of Quality Management Services and the Risk Management and Patient Safety Manager in administrative duties and assigned projects.
Bachelor's degree required
Minimum3 years experience in a healthcare or hospital setting. Experience to include the following:
Patient Safety and/or Quality Management
Position not available for sponsorship
Include Resume and Cover Letter for consideration
Ability to problem-solve patient care issues, perform policy and procedure interpretation, and collaborate with various staff members at all levels of the organization
Strong presentation and report development skills
Evidence of active involvement in organizational and/or department committees, task forces, or performance improvement teams
Demonstrated and documented examples of ability to organize and analyze complex data and propose logical conclusions
Evidence of strict adherence to standards of confidentiality
License or certification Professional license or certification in clinical area preferred
Compensation Detail Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $3449.60, based on a full-time position.
Benefits eligible Yes
Site description Mayo Clinic's campuses in Arizona are located in Phoenix and Scottsdale, in the beautiful Sonoran Desert. The region is known as the Valley of the Sun, a metropolitan area with more than 4 million residents in 25 cities and towns.
With Phoenix being the sixth largest city in the nation, this sunny "desert metropolis" offers the amenities of a big city in the midst of a strikingly beautiful, rugged, southwest landscape.
Scottsdale frequently earns praise as a highly desirable place to live. The city's more than 200,000 residents enjoy a vibrant mix of culinary hot spots, arts and entertainment, professional and collegiate sports teams, and community resources. The region's desert climate promotes an outdoor lifestyle with a full complement of sports and recreation.
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).
Internal Number: 32085001_102051157
About Mayo Clinic
Mayo Clinic is a not-for-profit worldwide leader in patient care, research and education. Working collaboratively and driven by patient needs, more than 55,000 dedicated professionals — across six states and in every medical and surgical specialty — provide solutions and hope to people from all walks of lifeWorking at Mayo Clinic is making a difference. It's providing the highest quality patient care by placing the needs of patients first. At Mayo Clinic, you'll discover a culture of teamwork, professionalism and mutual respect — and most importantly, a life-changing career.