Directs the activities of an Information Technology (IT) team assigned to support an organizational segment of Geisinger. Works with department, product line, or system leadership to develop Information Technology strategy. Conveys that strategy to staff and ensures it is fulfilled. Administratively responsible for assigned staff members. Oversees projects to ensure they are completed in a timely manner in accordance with established IT standards.
MAJOR DUTIES AND RESPONSIBILITIES:
• Responsible for coordinating Information Technology support for assigned segment of the organization. • Strives to gain and maintain an understanding of the business policies and practices employed in the areas of responsibility. • Ensures departmental and organizational policy changes are conveyed, understood and practiced by the staff. Maintains individual work schedule and submits progress reports as requested by direct supervisor. • Conveys IT strategy to staff and ensures that plans are implemented in accordance with organizational need. • Supports IT departmental initiatives and ensures full cooperation of staff with other IT teams. • Works with department, product line, or system leadership to develop and implement Information Technology strategy. • Ensures that staff members follow established IT project management guidelines to guarantee a successful implementation. • Responsible for vendor management, which includes but is not limited to, contract negotiations, invoice reconciliation, release updates, issues lists and new product evaluations. • Develops and administers IT budget for responsible area. Practices fiscally sound budget management to ensure spending is held to allocated funds. • Responsible for the staff recruitment, development, retention, and disciplinary process. Mentors staff in best practices for providing IT support and project management. Develops and fosters the team approach to staff organization and interaction. • Formulates staff development plan to ensure members maintain highest level of technical, interpersonal and project management skills possible. • Establish and monitor operational KPIs, including productivity standards. • Attends all necessary management development courses so organizational policy is understood and effectively administered. • Maintains a high-level understanding of Information Technology in general and more in-depth knowledge of those facets particular to primary area of responsibility. • Performs any other assigned duties necessitated by business, regulatory, or emergency situations.
SPECIFIC POSITION DUTIES:
Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.
COMPETENCIES AND SKILLS:
• Knowledge of IT practices and business approaches, and the ability to manage the IT function in a viable and sustainable business manner. • Knowledge of and the ability to utilize a variety of specific tools and techniques for planning, estimating, resourcing and scheduling IT projects. • Knowledge of and ability to identify a problem and use a disciplined approach to bringing that problem to a successful resolution. • Demonstrates the ability to visualize, articulate, and solve complex problems and concepts, and make decisions that make sense based on available information. • Demonstrates independent and Leadership initiatives. • Demonstrates advanced organizational skills necessary to schedule and prioritize complex projects and tasks. • Demonstrates ability to interact professionally on all levels within and outside the organization.
EDUCATION AND/OR EXPERIENCE:
Required Experience: Minimum of eight years information technology related experience. Minimum of two years managerial/supervisory experience.
Required Education: Bachelor’s Degree In lieu of degree, must be actively enrolled in bachelor’s program, with degree obtained within five years.
Preferred Education: Master’s Degree
Required Certifications or Licensures: None
WORKING CONDITIONS/PHYSICAL DEMANDS
Work is typically performed in an office environment.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
GEISINGER MEDICAL CENTER: (GMC), located Danville, Pa., the largest tertiary/quaternary care teaching hospital in the region, is licensed for 475 beds, including 89 pediatric beds in the Janet Weis Children’s Hospital. GMC, a Magnet Hospital, maintains the region’s only Level 1 Regional Resource Trauma Center with additional qualifications in pediatrics. GMC offers an array of highly specialized medical and surgical services, including neurosciences, cardiovascular services, transplantation, women’s health (in the Women’s Pavilion), oncology and orthopaedics. The Hospital for Advanced Medicine serves as an integrated center for the most critical patients. Outpatient services are available on and off campus.
ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.