Coordinates programs that assist patients in utilizing community resources. Gives guidance and support to those patients as they endeavor to overcome social, financial, psychological, and legal barrier to health.
Assist patients obtaining medication through the Prescription Assistance Program. This includes but is not limited to:
Using computer program for RX Assist to obtain client medications
Complete and renew medication applicant forms
Catalog and properly store medications upon receipt
Notify patients regarding application status, renewals, and medication order arrival
Keep and maintain current logs relating to medication, payment, patient information
Keep Health Care Provider(s) abreast of medication status for patients and changes with program
Coordinate services provided by community agencies. Example of these agencies:
The Rose Mobile Mammography, MD Anderson Mobile Mammography, St. Vincent de Paul
Give information and assist the patient and their family to access outreach social, medical,
Legal, or psychological services as directed by the Provider(s)
Follow up with patients to be sure services being sought have been obtained, keeping the
Provider(s) informed about the progress
Facilitate making appointments as needed for these community agencies/programs
Work closely with CHRISTUS Associates as part of the health care team serving the patient
Data and Record maintenance REPORTING on all programs being used in this setting
Maintain strict confidentiality. Follow CHRISTUS Physician Group policies.
Medical Assitant and/or Medical Administrative Assistant preferred. Basic knowledge of clinical/social service skills. Concise and clear language(s), customer service, organized, problem solve, good judgement. Good communication skills and medical background.
Network and collaborate with social service programs, ability to access community programs and support services. Use of Computers (Electronic Health Records)
HS Diploma, Medical Assistant or Medical Administrative Assistant (Degree/Certified)
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.