Clinic Office Asst/Scanner Physician Office FT Days AdventHealth Medical Group Ocala
Location Address: Ocala
Top Reasons to Work at AdventHealth Medical Group West Florida
Rollover PDO with service year increases in accrual
Comprehensive benefits package; including tuition reimbursement and matching 403b plan
Patient facing positions receiving company paid initial sets of scrubs
Company Discount programs
You Will Be Responsible For:
Greets and directs patients in friendly, welcoming and timely manner.
Demonstrates knowledge of department policies and procedures in order to assist patients appropriately.
Answers the telephone and handles calls in a timely and friendly manner including appropriate documentation of the call.
Consistently responds to patient requests in a timely and professional manner.
Collects required documents such as insurance cards & photo id's for encounter.
Schedules and Confirms patient appointments prior to the appointment date to ensure low no-show rate as needed.
Obtains appropriate medical records and patient information to support patient care needs and Distributes documentation within the AMR accurately and timely.
Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifies the patient of the current status.
Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
Establishes patient payment plans as required by department policy.
Processes patient referrals accurately and timely.
What You Will Need:
High School Diploma or equivalent
Provides quality customer service to patients of AdventHealth Medical Groupâ™s Physician offices by providing administrative and front office support. Provides quality customer service to patients and internal staff by scheduling clinical patient appointments, verifying insurance coverage as well as obtaining authorizations, processing referrals and facilitates the coordination of documentation for coding and billing while performing various administrative tasks simultaneously.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.