The Licensed Practical Nurse (LPN), works under the direction of the Registered Nurse and or physician with minimal supervision and is accountable to the Clinic Nurse Manager. He/she demonstrates self-direction and critical thinking skills in carrying out simple to the most complex practical nursing care assignments for variable patient populations. He/she provides safe, timely and individualized nursing care to patients in the hospital setting. This position is in the Primary Care Service Line, Telehealth Unit. You will perform the duties below: Assignments associated with this position include, but are not limited to: - preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment; - arranging and completing test video calls with Veterans & Providers to prepare the Veterans for clinical encounters using telehealth technologies; - ensuring information and resources are maintained for local and remote telehealth providers so they can effectively execute contingency and emergency plans; - taking measures to ensure patient care is delivered safely by following appropriate procedures for the cleaning of clinical equipment and the care environment while following all patient safety guidelines, protocols, and procedures; - ensuring that patient privacy is protected by complying with all information security and patient privacy regulations; - providing patient education via approved materials; - supporting the Veteran in completing patient satisfaction surveys; - communicating effectively with clinical and administrative staff at the assigned local site and those located at remote sites of care; - configuring, installing, troubleshooting, cleaning, and performing minor routine maintenance of assigned telehealth technology; - ensuring assigned telehealth technologies are secured, ready for use, and accounted for by preparing and tracking maintenance work orders, information systems, inventory records, and communicating with the Office of Connected Care Help Desk (OCCHD) to facilitate troubleshooting, repair, and coordination of replacement equipment as necessary; - providing established education and training to Veterans and clinicians on the use of telehealth technologies and serving as a point of contact to answer questions and address concerns related to these technologies; - maintaining knowledge of and skill in applying an extensive body of rules, procedures, and operations in telehealth-related technologies and a variety of computer hardware and software used for telecommunications, record maintenance, document and report generation; - maintaining regular contact with more experienced staff members and the Facility Telehealth Coordinator to work out process issues, equipment needs, problems, data collection and any other logistical issues; -serving as a backup CVT Telepresenter per scope of practice, during CVT encounters including tasks such as establishing and maintaining video conferencing connections, making introductions between patient site and provider site and following instructions of the clinician to facilitate an effective clinical encounter; - completing other duties as assigned. Tour of Duty: Monday-Friday, 08:00am to 04:30pm. Position: Telehealth LPN
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.