A recruitment/relocation incentive is NOT authorized for this position. This position will perform duties with Telephone/Video Triage with VISN 12 Telephone Care Service (Clinical Contact Center). The provider will be consulted for clinical care of triaged symptom calls and collaborate with VISN 12 Telephone Care Service Staff and complement VA on-site Veteran care by providing additional access opportunities with the resource of using a variety of modalities include video and telephonic access. The provider will be privileged to provide this care for all Veterans seeking care in VISN 12. Record/document health appraisal information, clinical assessments, treatment decisions, plan of care, ongoing management and therapeutic outcomes. Recording will be accomplished using the electronic comprehensive patient record system (CPRS) and triaging program (Telecare Record Manager). Recording will be completed on the day of the encounter. Follow Performance Measure guidelines including performance indicators within VISN 12 Telephone Care Service. Work efficiently with patients, families, members of the multidisciplinary team, and other facility staff including assisting with ongoing education with staff. Provider must be proficient with computerized medical records and knowledge of Microsoft computer applications. Work Schedule: Monday - Friday day shift. May include some evenings, weekends and Holidays. Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.